What are the different methods I can pay through?
This site uses PayPal for all financial transactions. PayPal is one of the most widely used and secure global payment systems available on the Internet today. You do not need to be a member of PayPal in order to make a payment as you can simply enter your credit card details as instructed on the page.





How long does it take for my account to be activated?
Accounts are normally activated within 48 hours after the payment is made.




For Hosting my site with Gibbon Hosting, am I required to transfer my domain to Gibbon Hosting?
No, you are not required to transfer your domain to us. You need to just change the Domain Name Servers (DNS) setting with your current domain registrar. Gibbon Hosting DNS information is emailed to you when you add a domain during sign-up



What is Summary Disk Space?
At Gibbon Hosting Disk space usage is calculated on the basis of Summary Disk Space. This is the total amount of space you can use across our servers. It is inclusive of web space (for your website files), mail space and database space. This space is based on average usage and not allocation. Every 24 hours, our system calculates how much total data you are storing on our servers (web + e-mail + database). At the end of a 30 day month, it would have 30 readings. The average of these 30 readings would be taken and that would be your actual summary disk space usage for that month.



How can I send/receive my emails?
You can send/receive your emails from desktop application like Outlook Express. You can also access your mail using any of WebMail clients viz. Horde, SqWebMail, SquirrelMail by visiting a url similar to http://www.gibbonhosting.co.uk:2095 but with your domain names.




How much Mail Box and SQL Quota do I get in each Hosting Plan?
You can use as much SQL space and e-mail space as you want under your total Summary Disk Space. This means if you want to use 100MB for a SQL Server 2000 database, you can as long as you use only 100MB for web space and e-mail A major concern from our customers has been how much e-mail space they will use if they are heavy e-mail user. The response in most cases is under 1MB. This is because the system is based on the average utilization of your mail box on our servers. So if you download your e-mail frequently, you e-mail usage will be next to nill.




Can I get additional FTP accounts with my hosting package?
Yes, under Linux you can create ftp-sub accounts in the Control Panel for free.




If my database or websites files get corrupt, can you restore it from a backup?
Yes, we will do so for free.




If my business expands can i upgrade to a higher Hosting Plan?
Certainly, you can easily change your Hosting Plan by emailing us at admin@gibbonhosting.co.uk. We will then send you a new billing payment and once this is paid we will change you over to the new plan.




Can I customize the available Chat/Guestbook/Forum scripts?
Yes, you can.